Contact Information
Municipal Offices

Swellendam
49 Voortrek Street,
Swellendam,
6740
Barrydale
12 Bain Street,
Barrydale,
6740
Suurbraak
Hoofweg,
Suurbraak,
6743
Buffeljagsrivier
5 RL Arendse Street,
Buffeljagsrivier,
6740
Frequently Asked Questions
General
How do I pay my municipal account?
All payment options are listed on our payment page, click here for me info.
I have a Tax query?
Please call our Finance Department via 028 514 8500
I have a query about an amount on my municipal account bill?
Please call our Finance Department via 028 514 8500
Who do I process a meter reading I did from my water meter?
Please e-mail meter readings with supporting images to meters@swellenmun.co.za
How do I get in touch with the Mayor’s Office?
Please contact the Mayor’s office via 028 514 8500 or alternatively e-mail fdurand@swellendam.gov.za / mayor@swellendam.gov.za
How do I get in touch with the Speaker’s Office?
Please contact the Speaker’s office via 028 514 8500 or alternatively e-mail juanv@swellendam.gov.za
How do I get in touch with my ward councillor?
Please visit the municipal council page to view your ward councillor’s contact details. Alternatively, please call our switchboard via 028 514 8500 in order to obtain the relevant Councillor’s contact details.
Tourism Attractions and Accommodation contact numbers?
Please visit the VISIT section of the website for all Tourism related information.
HOW DO I ACCESS MUNICIPAL DOCUMENTS THAT ARE NOT ON THE WEBSITE?
- Please forward any requests for access to municipal documentation to info@swellenmun.co.za
- Alternatively, you can visit or contact the Records Office at the Swellendam Municipal Head Office; 49 Voortrek Street, Swellendam
Caravan Park
How can I make a booking/reservation?
For all caravan park bookings please contact 028 514 8575 or 028 514 8500.
Career Opportunities
How do I follow up regarding a vacancy I have applied for at the municipality?
- Please ensure that you have checked the advertised vacancy information for a direct e-mail address.
- Please contact our Human Resources Department via the switchboard, 028 514 8500
Who do I speak to about a vacancy currently advertised?
- Please ensure that you have checked the advertised vacancy information for a direct e-mail address.
- Please contact our Human Resources Department via the switchboard, 028 514 8500
Who do I speak to about any internships available?
Please contact our Human Resources Department via the switchboard, 028 514 8500
Who do I speak to about the municipality’s EPWP programme?
Please contact our Human Resources Department via the switchboard, 028 514 8500
Who do I speak to about a sending a spontaneous application i.e. sending an application without a vacancy advertised?
Please contact our Human Resources Department via the switchboard, 028 514 8500
Credit Control
Who do I speak to about unblocking my electricity meter?
- Please contact our credit control department via 028 514 8500
- Alternatively, visit the credit control department for a walk-in appointment at the Swellendam Municipal Head Office; 49 Voortrek Street, Swellendam
Who I contact about a message I received about my municipal account being in arrears?
- Please contact our credit control department via 028 514 8500
- Alternatively, visit the credit control department for a walk-in appointment at the Swellendam Municipal Head Office; 49 Voortrek Street, Swellendam
Who I speak to about settling my account?
- Please contact our credit control department via 028 514 8500
- Alternatively, visit the credit control department for a walk-in appointment at the Swellendam Municipal Head Office; 49 Voortrek Street, Swellendam
How do I apply for a subsidy for my municipal account?
- Please contact our credit control department via 028 514 8500
- Alternatively, visit the credit control department for a walk-in appointment at the Swellendam Municipal Head Office; 49 Voortrek Street, Swellendam
Fault Reporting
Where do I report sewerage blocks?
- Please contact our Department of Infrastructure via 028 514 8500 during office hours.
- After hours please check the standby schedule (hyperlink) and contact the relevant number.
Which department do I contact if there is a problem with my septic tank?
- Please contact our Department of Infrastructure via 028 514 8500 during office hours.
- After hours please check the standby schedule (hyperlink) and contact the relevant number.
Where do I report potholes to?
Please contact our Department of Infrastructure via 028 514 8500 during office hours.
How can I have my leiwater canal unblocked?
Please contact our Department of Infrastructure via 028 514 8500 during office hours.
How do I know if my electricity box is broken and which department can I report this to in order for it to be checked or fixed?
- Please contact our Department of Electricity via 028 514 8500 during office hours.
- After hours please check the standby schedule (hyperlink) and contact the relevant number.
Where do I report broken or live electricity cables to?
- Please contact our Department of Electricity via 028 514 8500 during office hours.
- After hours please check the standby schedule (hyperlink) and contact the relevant number.
Where do I report pipe bursts?
- Please contact our Department of Water via 028 514 8500 during office hours.
- After hours please check the standby schedule (hyperlink) and contact the relevant number.
Where do I report water meters that seem to be leaking?
- Please contact our Department of Water via 028 514 8500 during office hours.
- After hours please check the standby schedule (hyperlink) and contact the relevant number.
Who do I report stray animals to in order to be impounded?
Please contact the municipality’s law enforcement unit via 081 813 3522.
Which department do I contact in order to have animal carcasses removed?
Please contact the municipality’s law enforcement unit via 081 813 3522.
Libraries
Operating Hours?
Monday to Thursday: 09h00 – 17h00
Friday: 09h00 – 16h00
Every alternate Saturday: 09h00 – 12h00
Supply Chain Queries
How do I register on the supplier database?
- Please complete the Supplier Database Registration Form on the website, click here for more info
- Alternatively, please email scm@swellenmun.co.za for more info
How do I follow up on a payment to my business as a supplier?
Please call our Expenditure Department via 028 514 8500
Where do I submit my tender documents?
All tender documents must be placed in the Municipal Tender Box, Supply Chain Management Offices, 11 Lind Street, Swellendam prior to the deadline stipulated in each procurement advertisement
How do I find out more about leasing municipal land or property?
Please contact the office of the Director: Corporate Services via 028 514 8500
Traffic Department
Operating Hours?
Mondays to Thursdays 08:00 – 15:30 | Fridays 08:00 – 14h45.
How can I pay my Traffic fine?
- Cashiers desk:
Koornlands street, Industrial area, Swellendam
&
c/o Van Riebeeck & Bains street, Barrydale
- Via EFT:
Swellendam Municipality
Absa, #239 056 0039
Reference Number: Vehicle registration number
How do I get an admin mark preventing the issuing of my vehicle license removed?
Please contact the Traffic Fines department via 028 514 8500 to enquire how to proceed.
Call-out of a traffic officer to a site?
Please contact the Traffic Fines department via 028 514 8500 to enquire how to proceed.
*For more traffic-related information, you can visit the Traffic Department Services page, click here for more info.
Where can I get more information regarding possible road closures?
Road closures are only actioned for certain road works, various events and maintenance work. Road closures in the Swellendam Municipal District are published as formal notices in the News section of the website or on the municipality’s official Facebook page.
Removal/Impoundment of stationery or abandoned and illegally parked vehicle
Please contact the municipality’s law enforcement unit via 081 813 3522.
Thusong Centre
How do I know which dates SASSA services are available at the Thusong Centre?
Please visit the Facilities page to check upcoming dates as these are subject to change
How do I find out the dates for SARS visits and services?
Please visit the Facilities page to check upcoming dates as these are subject to change
What is the contact number for the Home Affairs office and which services do they offer?
- The Home Affairs Office can be contacted via 028 514 1034
- Services available include;
- 1st ID application
- ID re-issue
- Early and late (14 and younger only) birth registration
- Death registration
- Marriage certificates